GUARANTEE
All products are inspected and adjusted
individually before leaving the manufacturer and are guaranteed to be
free of material defects and manufacturing faults.
General Warranty Policies
Venom
products are warranted to be free of material and workmanship defects
for a period of 30 days* from date of purchase for all electronic
components and 90 days* for all non-electronic components. If a
component is defective or was not correctly made, Venom will, at its
sole discretion, repair or replace the item free of charge. This
warranty does not cover normal wear and tear, crash damage,
modifications, failure to perform routine maintenance, or any damages
arising as a result of improper use.
*Please refer to the Venom
Lifetime Battery Replacement Plan for warranty information pertaining
to all rechargeable battery packs
Venom Lifetime Battery Replacement Plan
We
are so certain of the quality of our battery line that we offer a Venom
Lifetime Battery Replacement Plan on all of our rechargeable battery
packs. Venom will, at our discretion, replace defective batteries free
of charge within a period of 1 year from date of purchase. Year 2
onward, any Venom battery can be exchanged for a brand new battery of
same size and type for 30% off original retail pricing. This warranty
does not cover normal wear and tear, crash or water damage,
modifications, or any damages arising as a result of improper use. We
reserve the right to deny replacement to any serial abusers of our
policy.
Important Notice
Venom assumes sole
responsibility for our products; therefore, dealers should not be
involved in any warranty issues. All warranty claims are to be directed
to Venom Customer Service.
Before returning any defective product, please contact Venom Customer Service at 800-705-0620 or customerservice@venom-group.com
to receive a Return Merchandise Authorization Number. A dated &
itemized sales receipt must accompany any product returned for warranty
work.
Release of Liability
Venom it's
affiliates, manufacturers, distributors, or retail partners shall not be
held liable for any accident, injury to persons, or damage to property
resulting from use, misuse, or abuse of any Venom product. In purchasing
a Venom product the user agrees to accept responsibility for all such
risks.
